API design
Overview of the Genesys APIs and how to use them to interact with data in Genesys.
Genesys API documentation and integration guides
View all tagsOverview of the Genesys APIs and how to use them to interact with data in Genesys.
How to authenticate with the Genesys API using OpenID Connect, including user and service authentication.
Interactive reference for the Genesys API v2 endpoints and schemas.
Retrieve passport data from Genesys using the /acn/query and /acn/filter endpoints.
Retrieve trait data from Genesys using a 4-step workflow: find datasets, list trait columns, fetch trait observations, and get descriptor details.