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5 docs tagged with "API"

Genesys API documentation and integration guides

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API design

Overview of the Genesys APIs and how to use them to interact with data in Genesys.

Authentication

How to authenticate with the Genesys API using OpenID Connect, including user and service authentication.

Genesys API v2

Interactive reference for the Genesys API v2 endpoints and schemas.

Passport data API

Retrieve passport data from Genesys using the /acn/query and /acn/filter endpoints.

Trait data API

Retrieve trait data from Genesys using a 4-step workflow: find datasets, list trait columns, fetch trait observations, and get descriptor details.